{"id":9550,"date":"2026-08-24T07:25:17","date_gmt":"2026-08-24T07:25:17","guid":{"rendered":"https:\/\/enfieldroyalclinic.com\/texas\/?page_id=9550"},"modified":"2026-08-29T10:00:09","modified_gmt":"2026-08-29T10:00:09","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/enfieldroyalclinic.com\/texas\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"9550\" class=\"elementor elementor-9550\" data-elementor-post-type=\"page\">\n\t\t\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-82dd897 e-flex e-con-boxed e-con e-parent\" data-id=\"82dd897\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-475fc10 elementor-widget elementor-widget-shortcode\" data-id=\"475fc10\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\"><div id=\"crumbs\"><a href=\"https:\/\/enfieldroyalclinic.com\/texas\">Home<\/a> <i class=\"fa-solid fa-chevron-right\"><\/i> <span class=\"current\">Page<\/span><\/div><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-d841d2c e-flex e-con-boxed e-con e-parent\" data-id=\"d841d2c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f3e5ca8 elementor-widget elementor-widget-text-editor\" data-id=\"f3e5ca8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p dir=\"ltr\">Welcome to <strong>Enfield Royal Clinic<\/strong>. Your trust in sharing personal and medical information is extremely important to us. This Patient Policy explains how we collect, use, disclose, and safeguard your personal and health information. By receiving care or visiting our website, you agree to the practices described below.<\/p><h2 dir=\"ltr\">What Information We Collect<\/h2><p dir=\"ltr\">Personal information you disclose to us:<\/p><h3 dir=\"ltr\">Personal &amp; Contact Information<\/h3><ul dir=\"ltr\"><li>Name, , address, phone, and email.<\/li><li>Emergency contact and referring provider details.<\/li><\/ul><h3 dir=\"ltr\">Medical &amp; Health Records<\/h3><ul dir=\"ltr\"><li>Medical history, current health conditions, medications, lab\/test results, surgical reports, allergies, and imaging.<\/li><\/ul><h3 dir=\"ltr\">Digital &amp; Usage Data<\/h3><ul dir=\"ltr\"><li>IP address, device\/browser type, website usage for appointment booking or accessing telehealth.<\/li><\/ul><h2 dir=\"ltr\">Purpose &amp; Use of Information<\/h2><p dir=\"ltr\">We use your information to:<\/p><ul dir=\"ltr\"><li><strong>Deliver care<\/strong>, support diagnosis, treatment, follow-up, billing and insurance.<\/li><li><strong>Communicate<\/strong>, send reminders, answer questions, and provide service updates.<\/li><li><strong>Comply with the law<\/strong>, share data as required by HIPAA, public health authorities, or the court.<\/li><li><strong>Improve services<\/strong>, for staff training, quality assurance, and research (aggregate\/anonymised data).<\/li><\/ul><h2 dir=\"ltr\">Data Sharing &amp; Disclosure<\/h2><p dir=\"ltr\">We may share your information with:<\/p><ul dir=\"ltr\"><li><strong>Healthcare providers<\/strong> are involved in your care.<\/li><li><strong>Billing &amp; insurance companies<\/strong> to process claims.<\/li><li><strong>Third-party service providers<\/strong> (e.g., IT platforms, transcription services) operate under strict confidentiality agreements.<\/li><li><strong>Public health or legal authorities<\/strong>, when required by law.<\/li><li><strong>Business transfers<\/strong>, in case of mergers or practice sales.<\/li><\/ul><p dir=\"ltr\">We do <strong>not sell, share, or rent your personal information<\/strong> \u2014 including your name, phone number, or email \u2014 to third parties for their own marketing or promotional purposes.<\/p><h2 dir=\"ltr\">Text Messaging (SMS) Communications<\/h2><p dir=\"ltr\">If you provide your mobile phone number and opt in to receive text messages from Enfield Royal Clinic, we collect and use that phone number to send you appointment reminders, booking confirmations, and \u2014 where you have separately consented \u2014 promotional offers.<\/p><p dir=\"ltr\"><strong>We do not share, sell, or rent your mobile phone number to any third party for marketing or promotional purposes.<\/strong><\/p><p dir=\"ltr\">Text messaging originator opt-in data and consent are never shared with any third party for any purpose. This applies regardless of any other data-sharing practices described elsewhere in this Privacy Policy.<\/p><p dir=\"ltr\">Message and data rates may apply. Message frequency varies. You can opt out of text messages at any time by replying <strong>STOP<\/strong>, and you can reply <strong>HELP<\/strong> for assistance.\u00a0<\/p><h2 dir=\"ltr\">Mobile &amp; SMS Communications<\/h2><p>Enfield Royal Clinic collects SMS consent through voluntary web forms on our website where users explicitly opt-in via unchecked checkboxes. Consent for marketing text messages is collected separately from non-marketing updates and appointment reminders. Mobile opt-in data, phone numbers, and consent information will not be sold, rented, or shared with third parties or affiliates for marketing purposes under any circumstances.<\/p><h2 dir=\"ltr\">Data Retention<\/h2><p dir=\"ltr\">We retain your records for as long as required by law and necessary for treatment or billing, typically 6 to 8 years, depending on state regulations. Upon expiration, records are securely destroyed or archived.<\/p><h2 dir=\"ltr\">Patients Under 18<\/h2><p dir=\"ltr\">We do not knowingly treat or collect information from patients under 18 without parental consent. If we inadvertently collect such information without consent, we will take steps to delete it promptly.<\/p><h2 dir=\"ltr\">Your Privacy Rights<\/h2><p dir=\"ltr\">You have the right to:<\/p><ul dir=\"ltr\"><li><strong>Access<\/strong> your medical and billing records.<\/li><li><strong>Amend<\/strong> any mistakes in your records.<\/li><li><strong>Request restrictions<\/strong> on usage or sharing (when applicable).<\/li><li><strong>Receive an accounting<\/strong> of disclosures made.<\/li><li><strong>Obtain paper copies<\/strong> of this policy.<\/li><li><strong>Revoke consent<\/strong> for certain uses (except when prohibited by law or essential for care\/billing).<\/li><\/ul><h2 dir=\"ltr\">Do\u2011Not\u2011Track &amp; Online Privacy<\/h2><p dir=\"ltr\">Our website does <strong>not<\/strong> respond to browser &#8220;Do\u2011Not\u2011Track&#8221; signals. We use cookies and similar tech for functionality, analytics, and marketing, all managed via our Cookie &amp; Privacy settings page.<\/p><h2 dir=\"ltr\">Updates to This Policy<\/h2><p dir=\"ltr\">We update this policy to reflect changes in practices or legal requirements. Each version will be dated (<strong>Revised<\/strong>) and posted on our website. If changes are significant, we will notify you directly via email or on-site alerts.<\/p><h2 dir=\"ltr\">Contact &amp; Requests<\/h2><p dir=\"ltr\">For questions or formal rights requests (access, amendment, records requests):<\/p><p dir=\"ltr\">We aim to respond within <strong>30 days<\/strong> of your request.<\/p><h2 dir=\"ltr\">How to Review, Update, or Delete Your Information<\/h2><p dir=\"ltr\">To review or update your personal or medical information, please:<\/p><ol dir=\"ltr\"><li>Fill out the online <strong>Patient Record Request Form<\/strong> (<a href=\"https:\/\/enfieldroyalclinic.com\/texas\/patient-record-request-form\/\">Here<\/a>).<\/li><li>Submit in person or mail to our office.<\/li><li>We will reply within <strong>30 days<\/strong> with confirmation or clarification.<\/li><\/ol><h2 dir=\"ltr\">Patient Acknowledgement<\/h2><p dir=\"ltr\">By receiving treatment or accessing our services, you acknowledge that you have:<\/p><ul dir=\"ltr\"><li>Read and understand this Patient Policy.<\/li><li>Authorised to collect, use, and share your information for care, operations, and legal purposes.<\/li><li>Received (upon request) a copy of the policy and understand your rights.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Welcome to Enfield Royal Clinic. Your trust in sharing personal and medical information is extremely important to us. This Patient Policy explains how we collect, use, disclose, and safeguard your personal and health information. By receiving care or visiting our website, you agree to the practices described below. What Information We Collect Personal information you [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-9550","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/enfieldroyalclinic.com\/texas\/wp-json\/wp\/v2\/pages\/9550","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/enfieldroyalclinic.com\/texas\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/enfieldroyalclinic.com\/texas\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/enfieldroyalclinic.com\/texas\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/enfieldroyalclinic.com\/texas\/wp-json\/wp\/v2\/comments?post=9550"}],"version-history":[{"count":7,"href":"https:\/\/enfieldroyalclinic.com\/texas\/wp-json\/wp\/v2\/pages\/9550\/revisions"}],"predecessor-version":[{"id":9635,"href":"https:\/\/enfieldroyalclinic.com\/texas\/wp-json\/wp\/v2\/pages\/9550\/revisions\/9635"}],"wp:attachment":[{"href":"https:\/\/enfieldroyalclinic.com\/texas\/wp-json\/wp\/v2\/media?parent=9550"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}