{"id":12497,"date":"2026-08-27T05:51:56","date_gmt":"2026-08-27T05:51:56","guid":{"rendered":"https:\/\/enfieldroyalclinic.com\/florida\/?page_id=12497"},"modified":"2026-08-28T02:04:47","modified_gmt":"2026-08-28T02:04:47","slug":"refund-cancellation-policy","status":"publish","type":"page","link":"https:\/\/enfieldroyalclinic.com\/florida\/refund-cancellation-policy\/","title":{"rendered":"Refund &#038; Cancellation Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"12497\" class=\"elementor elementor-12497\" data-elementor-post-type=\"page\">\n\t\t\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-088eca8 e-flex e-con-boxed e-con e-parent\" data-id=\"088eca8\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f92b283 elementor-widget elementor-widget-shortcode\" data-id=\"f92b283\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\"><div id=\"crumbs\"><a href=\"https:\/\/enfieldroyalclinic.com\/florida\">Home<\/a> <i class=\"fa-solid fa-chevron-right\"><\/i> <span class=\"current\">Page<\/span><\/div><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-aabf7ac e-flex e-con-boxed e-con e-parent\" data-id=\"aabf7ac\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d3cd2cc refundpolicy elementor-widget elementor-widget-text-editor\" data-id=\"d3cd2cc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><i><span style=\"font-weight: 400;\">Last updated: August 26, 2025<\/span><\/i><\/p><p><span style=\"font-weight: 400;\">Thank you for choosing Enfield Royal Clinic. We want you to feel confident and informed about your purchase. Please review our policy below before booking a service, treatment, or package.<\/span><\/p><h2><b>1. General Refund Policy<\/b><\/h2><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Clients may request a refund on a completed purchase (product or non-rendered service\/treatment) within <\/span><b>7 days of the original purchase date<\/b><span style=\"font-weight: 400;\">, provided the request is made with proof of purchase, in accordance with applicable Florida and federal consumer protection law.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Refund requests made after 7 days from the date of purchase will not be eligible for a cash or credit-card refund.<\/span><\/li><\/ul><p><span style=\"font-weight: 400;\">Refunds, where approved, will be issued to the original form of payment.<\/span><\/p><p>\u00a0<\/p><h2><b>2. Prepaid Packages, Series, and Memberships<\/b><\/h2><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Prepaid packages, treatment series, and memberships are non-refundable once purchased.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Any unused sessions or the unused portion of a package may instead be applied as <\/span><b>account credit toward other services or products<\/b><span style=\"font-weight: 400;\"> offered by Enfield Royal Clinic.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Package credit expire after 6 months from date of purchase unless otherwise stated at the time of purchase, and is non-transferable to another individual.<\/span><\/li><\/ul><p>\u00a0<\/p><h2><b>3. Completed Services<\/b><\/h2><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Once a service or treatment has been performed, it is considered rendered and is not eligible for a refund based on personal preference or subjective dissatisfaction with cosmetic results, which can vary by individual.<\/span><\/li><\/ul><p>\u00a0<\/p><p>\u00a0<\/p><h2><b>4. Deposits, Appointments, and Cancellations<\/b><\/h2><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">A deposit or payment may be required to secure certain appointments. Deposits are applied toward the cost of your service.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Cancellations made with less than 48 hours&#8217; notice, or missed appointments (&#8220;no-shows&#8221;), may forfeit the deposit or be subject to a cancellation fee, as disclosed at the time of booking.<\/span><\/li><\/ul><p>\u00a0<\/p><h2><b>5. Products<\/b><\/h2><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Retail products are eligible for exchange or credit within 7 days of purchase if unopened, unused, and in original packaging.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Opened or used products are not eligible for refund or exchange for health and safety reasons.<\/span><\/li><\/ul><p>\u00a0<\/p><h2><b>6.Adverse Reactions or Medical Concerns<\/b><\/h2><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">If you experience an adverse reaction or medical concern following a treatment, please contact us immediately at 888-336-6644 or admin@enfieldroyalclinic.com. Refunds are not automatically issued in these circumstances, but we will work with you to address the concern, which may include a clinical follow-up appointment at no charge.<\/span><\/li><\/ul><p>\u00a0<\/p><h2><b>7. How to Request a Refund or Credit<\/b><\/h2><p><span style=\"font-weight: 400;\">To request a refund or package credit, please contact us in writing at:<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Email:<\/b><span style=\"font-weight: 400;\"> admin@enfieldroyalclinic.com<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Phone:<\/b><span style=\"font-weight: 400;\"> 888-336-6644<\/span><\/li><\/ul><p><span style=\"font-weight: 400;\">Please include your name, purchase date, and receipt or order number.<\/span><\/p><h2><b>8. Policy Changes<\/b><\/h2><p><span style=\"font-weight: 400;\">Enfield Royal Clinic reserves the right to update this policy at any time. The version in effect at the time of your purchase will govern that transaction.<\/span><\/p><p>\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Last updated: August 26, 2025 Thank you for choosing Enfield Royal Clinic. We want you to feel confident and informed about your purchase. Please review our policy below before booking a service, treatment, or package. 1. General Refund Policy Clients may request a refund on a completed purchase (product or non-rendered service\/treatment) within 7 days [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-12497","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/enfieldroyalclinic.com\/florida\/wp-json\/wp\/v2\/pages\/12497","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/enfieldroyalclinic.com\/florida\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/enfieldroyalclinic.com\/florida\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/enfieldroyalclinic.com\/florida\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/enfieldroyalclinic.com\/florida\/wp-json\/wp\/v2\/comments?post=12497"}],"version-history":[{"count":7,"href":"https:\/\/enfieldroyalclinic.com\/florida\/wp-json\/wp\/v2\/pages\/12497\/revisions"}],"predecessor-version":[{"id":12516,"href":"https:\/\/enfieldroyalclinic.com\/florida\/wp-json\/wp\/v2\/pages\/12497\/revisions\/12516"}],"wp:attachment":[{"href":"https:\/\/enfieldroyalclinic.com\/florida\/wp-json\/wp\/v2\/media?parent=12497"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}